Improver Home Ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website.
This privacy notice aims to give you information on how Improver Home Ltd collects and processes your personal data through your use of our website. It is important that you read this privacy notice so that you are fully aware of how and why we are using your data.
Who we are Improver Home Ltd is the controller and responsible for your personal data (referred to as ” Improver Home Ltd”, “we”, “us” or “our” in this privacy notice).
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us. Improver Home Ltd, 71 Hitchin Road, Shefford, SG17 5JB
Or use our email address: info@improverhome.co.uk
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO.
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate. Please keep us informed if your personal data changes during your relationship with us.
Third-party links This website may include links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour pattern. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. The data we collect about you Personal data, or personal information, means any information about an individual from which that person can be identified.
We may collect, use and store personal data about you, which may include:
How we use your personal data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
You have the right to withdraw consent to marketing at any time by contacting us.
Change of purpose We will only use your personal data for the purposes for which we collected it. Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.
Disclosures of your personal data We will not share your personal data with third parties without your consent. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Data security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can ask us to delete or remove your personal data where there is no good reason for us continuing to process it.
Our use of cookies Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
What is a Cookie? Most websites you visit will use cookies in order to improve your user experience. Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site.
What is in a Cookie? A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences.
What to do if you don’t want cookies to be set Some people find the idea of cookies intrusive, so if you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.
Your data rights Under GDPR you have rights regarding the personal data that Improver Home Ltd process and hold about you. You have the right to:
For any of the above, please email us at info@improverhome.co.uk and we will respond to all legitimate requests within one month.